Rujukan Laman

How fy3680 Handles Your Personal Data

At fy3680, your personal data is handled with care and used only for the purposes we set out in this policy.

Data collected only for account purposesTouch 'n Go, GrabPay, Boost dan FPX transaction recordsYour right to access and correct your dataSecure storage with restricted staff accessContact us any time to raise a data query
fy3680 How fy3680 Handles Your Personal Data
DATA CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about this policy, want to request access to your data, or need to correct something on your account, our support team is ready to help.

Live Chat Start a live chat session from any page on fy3680.net. Our support team can log a data query, confirm what we hold on your account, and escalate requests to our data team.
Email Support Send your data request or privacy question to our support email. Include your registered account name so we can locate your record and respond accurately within five working days.
Help Form Use the help form on fy3680.net to submit a written privacy request. The form creates a reference number you can use to follow up, and ensures your request reaches the right team.
HOW WE PROTECT DATA

Our Data Handling Practices in Detail

Every layer of our data handling — from the moment you enter your details to the day you close your account — is built around keeping your information accurate, accessible to you…

Data Collection

We collect only what is needed to run your account: your name, contact details, device identifiers, and payment references from Touch 'n Go, GrabPay, Boost dan FPX. No additional data is gathered without your knowledge.

Cookie Use

Cookies on fy3680.net remember your session preferences and help us detect suspicious login activity. You can adjust cookie settings in your browser at any time; functional cookies required for login cannot be disabled without affecting account access.

Account Security

Your account data is stored on encrypted servers with access limited to staff who need it to carry out their job. Passwords are hashed and never stored in plain text; we do not ask for your password by email or chat.

Data Retention

Account profile data is retained while your account is active and for a defined period after closure, as required by applicable rules. Transaction records linked to Touch 'n Go, GrabPay, Boost dan FPX are held for the period required under financial record-keeping obligations.

Your Rights

You have the right to request a copy of the data we hold about you, ask us to correct inaccurate records, and in certain circumstances ask us to delete data that is no longer needed. Submit any such request through our live chat or email channel.

Policy Updates

When we change this policy in a way that affects your rights, we will notify you by email or through a notice on your account dashboard before the change takes effect. Continued use of your account after that date means you have acknowledged the update.

Common Questions About Your Data and This Policy

These answers cover the questions we hear most often from account holders in Malaysia about how their personal data is collected, stored, shared, and removed. If your question is not answered here, contact us directly through live chat or email.

We collect your name, email address, contact number, date of birth for age verification, and the payment identifiers you link to your account — such as your Touch 'n Go or GrabPay reference. We do not collect more than what is needed to operate and verify your account.

We share data only with partners directly involved in running your account — payment processors for Touch 'n Go, GrabPay, Boost dan FPX, and identity-verification services. These partners are bound by agreements that prevent them from using your data for their own marketing.

Submit a data access request through our live chat, email support, or the help form on fy3680.net. Include your registered account name. We will confirm receipt and deliver your data summary within five working days.

You can request deletion of data that is no longer necessary for the purpose it was collected. Note that transaction records linked to financial activity must be retained for the period required under applicable rules, so partial deletion may apply in some cases.

Cookies help us keep your session active and detect unusual login patterns. You can turn off non-essential cookies in your browser settings. Functional cookies that keep you logged in cannot be disabled without affecting how your account operates on the site.

We will send an email notification and display a notice on your account dashboard before any material change takes effect. The updated policy will show the effective date at the top so you can see exactly what changed and when.

Our data team manages all privacy matters and handles formal access or correction requests. You can reach them through the same support channels — live chat, email, or the help form. We do not require you to use a specific form to raise a data concern.